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- I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets.
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It offers a total of 600% in bonuses, capped at an impressive €10,000. If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. We would like to ask the casino to reply to this complaint. Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future.
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As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? This means that it may take some time before your money appears in your account. Did not block me or flag me at any point for being a UK-based player. However, I later discovered a term hidden in their bonus conditions stating the maximum allowed bet during bonus play is €2.00. I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets. Crypto deposits confirm in minutes, and blockchain-based withdrawals can land in your wallet within an hour, depending on network congestion.
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- Bank transfers are slowest, sometimes up to 12 days .
- For all good casino sites, it is important with fast and flexible payment solutions.
- The reviews submitted by users are available in the ‘User reviews’ segment of this page.
- These practices are highly unethical and designed to protect the casino, not the player.
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- Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
- The player from United Kingdom has requested a withdrawal prior to submitting this complaint.
Wino Casino provides a dedicated page outlining the full dispute resolution process for players. While this is a generous limit, some casinos in the industry do offer unlimited winnings. Additionally, winnings from offshore casinos may be subject to different tax treatments depending on your residence and the type of game played. We refer to this as “ambiguous restrictions”, and it serves as a cautionary sign for players. The Netherlands is listed as a restricted country in the T&C of Wino, yet the site still allows Dutch players to register and play.
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I also don’t understand how the big manufacturers can cooperate with these incredibly bad casinos. Both are the same garbage casinos. I saw that you abandoned your complaint against this casino. Block access to gambling platforms and limit temptation. Such unclear terms may allow the casino to suspend accounts from restricted regions or leave the market without prior notice.
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Wino does not offer any no deposit bonus at this time. If this is not resolved, I will continue to share my experience publicly to warn other players about this casino and its affiliated sites. I have seen multiple reports of similar tactics used by other casinos in this group — including withholding winnings, vague support replies, and poor handling of player concerns. The player from United Kingdom has requested a withdrawal prior to submitting this complaint.
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